Responsible Gaming is our top priority at btejili
btejili always puts player protection and mental well-being first to ensure an enjoyable gaming experience.
Our Commitment
btejili believes that gaming is purely a form of entertainment — it should never be a source of financial or mental stress. We follow strict responsible gaming policies to ensure the safety of every player on our platform.
We believe that problematic gaming can be prevented by providing the right information, necessary tools, and timely support. For players in Bangladesh, we always offer 24/7 live chat support in Bengali.
Remember — gaming should be enjoyable. When you feel that gaming is having a negative impact on your life, taking a break or seeking support is the best decision.
21+ Age Requirement
To open an account and play at btejili, you must be at least 21 years old. Keeping minors safe from gaming is a strict obligation for us.
- Age verification is mandatory at registration
- Accounts belonging to minors are closed immediately
- We encourage parents to stay informed and aware
Safety Tools and Features
Deposit Limit Setting
You can set your own daily, weekly, or monthly deposit limit. Once you reach this limit, no further deposits can be made, which helps prevent overspending.
Session Time Limit
Set a maximum time for each gaming session. When the limit is reached, the system will automatically alert you and give you the option to end the session.
Self-Exclusion
You can suspend your account for a set period or permanently. Choose anything from 7 days up to a permanent ban as you prefer.
Reality Check Alerts
You will receive pop-up notifications at regular intervals reminding you how long you have been playing and how much you have spent. This makes it easier to make informed decisions.
Loss Limit Setting
Once you have lost a set amount, you will not be able to continue playing — this feature protects you from financial loss. Set the limit yourself and stay safe.
Round-the-Clock Support
Talk to us in Bengali at any time about gaming concerns. Our trained support team is available 24/7 via live chat.
Warning Signs of Problematic Gaming
If you or someone you know shows the following signs, be alert and seek support.
Spending more than your budget or chasing losses by placing more bets to recover lost money.
Prioritising gaming over family, friends, or work.
Being unable to stop gaming or feeling uncomfortable when taking a break.
Using gaming to relieve stress, anxiety, or sadness.
Lying to loved ones or hiding information about your gaming habits.
Taking on debt or selling assets to cover gaming costs.
Self-Assessment Questionnaire
Ask yourself the following questions. If you answer "yes" to more than one, consider seeking support.
How to Use Safety Tools
Log in to your account — After logging in to btejili, go to the "Account Settings" menu.
Go to the "Responsible Gaming" section — There you will find options for deposit limits, time limits, and self-exclusion.
Set your preferred limits — You can set daily, weekly, or monthly limits as you choose.
Confirm your changes — Reducing a limit takes effect immediately. A 24-hour waiting period applies when increasing a limit.
If you need help — Contact us via live chat or email; we will assist you at every step.
Tips for Healthy Gaming Habits
- Always treat gaming as entertainment — not as a source of income.
- Set a budget before you play and be prepared to lose that amount.
- Avoid gaming when you are feeling stressed, angry, or sad.
- Take at least one break every hour and engage in physical activity.
- Never bet with borrowed money or emergency savings.
- Talk openly with family and friends about your gaming habits.
Support and Contact
Get in Touch with Us
To talk about gaming concerns or to activate safety tools on your account, contact us through any of the channels below. Our trained team will assist you with complete confidentiality.
Live Chat
24/7 support in Bengali
If you request self-exclusion or account closure, we will action it within 24 hours.
Emergency Support
Gaming addiction is a serious health issue. If you feel the situation is getting out of control, please speak with a loved one or a professional support provider.
Our support team can help connect you with the right professional services.
Guidelines for Parents
Preventing minors from accessing online gaming sites is also an important responsibility for parents. Please follow the steps below:
- Always keep your btejili account password private.
- Use parental control software on family computers or mobile devices.
- Talk with children and teenagers about the risks of online gaming.
- Make it a habit to log out of browsers and apps after each gaming session.
- If you have any concerns, contact us — we will help verify and secure the account.
Summary of Our Commitment
Play safely, game responsibly
btejili is committed to making every gaming experience enjoyable and safe. Visit our FAQ for more information or go to your preferred games section.